Sub-Processors
Last updated: December 26, 2025
Video Upscaler uses certain sub-processors (including third parties, as listed below) and content delivery networks to assist in providing the Service as described in our Terms of Service.
What is a Sub-processor?
A sub-processor is a third-party data processor engaged by Video Upscaler who has or potentially will have access to or process Customer Content containing personal information. Video Upscaler engages different types of sub-processors to perform various functions as explained in the tables below.
Due Diligence & Contractual Safeguards
Video Upscaler evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or otherwise process Customer Content and enters into Data Protection Agreements with each such sub-processor.
Data Security & Encryption
Video Upscaler implements comprehensive security measures to protect customer data across all sub-processor relationships:
- Encryption at Rest: All uploaded videos are encrypted using AES-256 encryption when stored in our Cloudflare R2 storage.
- Encryption in Transit: All data transfers are secured using TLS/SSL.
- Automatic Deletion: All uploaded media files are automatically deleted after 24 hours.
- Secure, isolated processing environments with no persistent storage.
Infrastructure Sub-processors
The following sub-processors are used for hosting and processing Customer Content:
| Entity Name | Purpose | Country |
|---|---|---|
| DigitalOcean | Cloud Computing / Hosting | US |
| Cloudflare R2 | Object Storage / CDN | US |
| RunPod | GPU Processing for AI Inference | US |
Service Specific Sub-processors
The following sub-processors provide specific functionality within the Service:
| Entity Name | Purpose | Country |
|---|---|---|
| Authentication Provider | US | |
| PostHog | Product Analytics | US |
| Polar | Payment Processing | US |
| Postmark | Transactional Emails | US |
Content Delivery Networks
Video Upscaler uses content delivery networks (CDNs) for security purposes and to optimize content delivery:
| CDN Provider | Description | Location |
|---|---|---|
| Cloudflare | Website content and static assets delivery | Global |
Contact
If you have questions about our sub-processors or wish to enter into a Data Processing Agreement, please contact us at [email protected].
This product is a trademark of Pozy Dev LTD.